Refund policy

WARRANTY:

The statutory warranty provisions are completely excluded.

Naturify.ch guarantees that the ordered product is free of defects and functional for 2 years after delivery:

- Replacement with a new product by Naturify.ch (new warranty period of 2 years from replacement)

- Credit at the current price (maximum the sales price at the time of the order)

RIGHT OF CANCELLATION:

  1. Cancellation period | Return deadline

30-day right of return on products purchased from Naturify.ch Shop .

The return periods apply from the shipping date. The date of the postmark is decisive for the return.

  1. No right of return

Unfortunately, we cannot offer returns in the following cases:

  • If there is no proof of purchase
  • For damaged items caused by your own fault
  • If the original packaging is not present
  • Products that are not complete
  • Products that were used
  1. Refund value

If the product can be returned, the following refund rules apply:

Reported purchase price paid at the time of purchase.

  1. Postage:

The postage costs for returning items are borne by the sender .

  1. Return shipping address:

Naturify.ch | powered by Salesbroker GmbH
Upper Spichermatt 27

CH-6370 Stans

The refund will be made via the customer’s payment portal used during the purchase.

We reserve the right to check the condition of the product before issuing a refund.

Commercial register:CHE-267.192.141

As of September 1, 2023