Ask Maria

Our Digital Employee Maria

Digital employee Frag-Maria at work for Naturify

Our digital employee Maria

Maria answers your questions about our products, shipping and returns, 24/7 via chat and phone. She is an artificial intelligence and not a human. She also tells you this at the beginning of every conversation.

How we handle your data

Maria only processes what you write or say to her so that she can answer your question.

Maria does not need your name or address to advise you. Please therefore do not share sensitive information such as health or payment data.

If you would like to speak with us personally, Maria will show you the direct way to our team. You will enter your contact details yourself there.

We only pass on your data if there is a legal basis for doing so.

Use is voluntary and is subject to the Swiss Data Protection Act (FADP) and the transparency requirements of the EU AI Act. Maria advises you on our range. She does not replace medical or legal advice.

Maria also answers the phone for us: +41 41 539 13 73
Prefer to contact our team directly? info@naturify.ch

You can find out more in our ➡️ Privacy Policy