Warranty and Return


The statutory provisions on warranty are waived in their entirety. Naturify.ch takes over for 2 years after delivery the Warranty for freedom from defects and functionality of the ordered product 

- Replacement with a new productNaturify.ch (new guarantee period of 2 years from replacement) 

- Credit at the daily price (maximum the sales price at the time of the order)


Returnable are products that via Naturify.ch direct were obtained and do not correspond to the claim of our product description.

1. Cancellation period/return period

30 days Right of return on from Naturify.ch shop purchased products.

The return periods apply from the shipping date. The date of the postmark is decisive for the return.

2.No refund policy

Unfortunately, we cannot offer returns in the following cases:

  • If there is no proof of purchase
  • For damaged items through your own fault
  • If the original packaging is not present
  • Products that are not complete
  • Products purchased at a reduced price at the time of purchase

3.refund value

If the product can be returned, the following refund rules apply:


  • Approved purchase price less accomplished Shipping costs CHF 9.00
  • The item is in the unopened, undamaged original packaging

Individual exam:

  • Item with damaged packaging
  • Items that have been damaged in transit
  • Articles that have a quality defect

4.return costs

the postage costs for the return of articles generally go at the expense of sender .

5. Address for return shipment : 

Salesbroker GmbH
Upper Spichermatt 27 

CH-6370 Stans

The repayment is made via the customer's payment portal used during the purchase.

We reserve the right to check the condition of the product before issuing a refund.